Slack Free vs. Paid: Which Plan is Better? [2024]

Slack offers both free and paid versions, each with its own set of features.

Slack stands out for its intuitive interface, robust features, and seamless integrations, fostering efficient team collaboration.

Here’s the main difference between Slack free and paid plans:

The main difference is that Slack free offers basic features with limited functionality, suitable for small teams with simple needs, while Slack paid provides advanced features, increased storage, and administrative controls, catering to larger teams and businesses with more complex communication requirements.

Users opt for the free plan for basic messaging needs and limited budgets, while the paid subscription offers advanced features like unlimited message archives, increased storage, and enhanced administrative controls, catering to larger teams and businesses with more complex communication requirements.

Slack Free vs. Paid Features at a Glance

This table highlights the core features of both the free and paid Slack subscriptions and how they compare:

Key FeaturesSlack FreeSlack Paid
Message HistoryLimited to 10,000 of your team’s most recent messagesUnlimited message history
File Storage5 GB total file storage20 GB per member, unlimited for workspace
App IntegrationsSupports up to 10 integrationsUnlimited integrations
Video Calls1:1 video calls onlyGroup video calls for up to 15 participants
Screen SharingNot availableAvailable for improved collaboration
Admin ControlsBasic admin toolsAdvanced security and compliance features
Priority SupportCommunity support only24/7 support with guaranteed response times

What is Slack Free and how does it work?

Slack free offers essential features for small teams or casual users needing basic communication and collaboration tools. It suits startups, freelancers, or small groups seeking straightforward messaging and file sharing.

Pros of Slack Free Plan:

  • Always free, no time limits
  • Excellent core communication features
  • Enough integrations for many basics (e.g., Google Drive)
  • Easy to get started

Cons of Slack Paid Plan:

  • Limited message history is the big one
  • File storage fills up quickly
  • Less control over guest access
  • Missing advanced security features

What are Slack Paid Plans and Who is it for?

Slack paid provides advanced functionalities, including unlimited message archiving, user groups, and enhanced security measures, ideal for medium to large businesses or organizations requiring more robust communication channels and administrative control over user access and data management.

It caters to teams striving for streamlined workflows and comprehensive collaboration capabilities.

Slack Free vs. Paid: Comprehensive Feature Comparison Guide

Let’s quickly explore in detail the core features and how they compare:

1. Message History:

  • Slack Free: Limited to 10,000 of your team’s most recent messages. Useful for short-term reference but may lead to important messages being overwritten.
  • Slack Paid: Offers unlimited message history, ensuring access to all past conversations. Ideal for archiving discussions and maintaining a comprehensive record.
  • Verdict: Slack Paid wins for providing unrestricted access to message history, crucial for long-term knowledge retention and compliance.

2. File Storage:

  • Slack Free: Provides 5 GB total file storage. Adequate for small teams with limited file sharing needs.
  • Slack Paid: Includes 20 GB per member with unlimited storage for the entire workspace. Ensures ample space for storing files and documents.
  • Verdict: Slack Paid emerges as the winner, offering generous storage capacity suitable for large teams and extensive file sharing requirements.

3. App Integrations:

  • Slack Free: Supports up to 10 integrations. Limited flexibility for expanding functionality.
  • Slack Paid: Allows unlimited integrations, enhancing workflow customization and productivity.
  • Verdict: Slack Paid is superior with unlimited integrations, enabling seamless integration with a variety of third-party apps for enhanced workflow efficiency.

4. Video Calls:

  • Slack Free: Supports only 1:1 video calls. Limited functionality for group communication.
  • Slack Paid: Enables group video calls for up to 15 participants, fostering team collaboration and engagement.
  • Verdict: Slack Paid takes the lead by offering group video calls, facilitating effective team communication and collaboration.

5. Screen Sharing:

  • Slack Free: Screen sharing feature is not available. Limits interactive discussions and presentations.
  • Slack Paid: Includes screen sharing functionality, facilitating interactive discussions and collaborative work sessions.
  • Verdict: Slack Paid is the preferred choice for enabling screen sharing, enhancing collaboration by allowing users to share their screens during meetings and presentations.

6. Admin Controls:

  • Slack Free: Provides basic admin tools for workspace management. Limited control over user permissions and security settings.
  • Slack Paid: Offers advanced security and compliance features, empowering administrators with greater control over user access and data protection.
  • Verdict: Slack Paid excels in admin controls, providing robust security and compliance features essential for managing larger teams and ensuring data integrity.

7. Priority Support:

  • Slack Free: Relies on community support resources. Response times may vary, affecting issue resolution.
  • Slack Paid: Offers 24/7 support with guaranteed response times, ensuring prompt assistance and resolution of issues.
  • Verdict: Slack Paid wins with priority support, providing timely assistance and addressing user queries and concerns effectively.

Use Cases for Slack Free:

  • Small Teams on a Budget: The functionality is solid if you don’t need history or tons of apps.
  • Trying out Slack: Start free, then upgrade if you love it and bump into limits.

Use Cases for Slack Paid:

  • Growing Teams: Need to find old discussions? Upgrading is inevitable as you scale.
  • Workflow-Centric Usage: Connecting many apps makes Slack your hub, paid unlocks this.

Slack Pricing at a Glance

Here’s an overview of Slack pricing and plans:

PlaPrice (Per User, Per Month)*Key Features
ProStarting around $8**Unlimited message history, 10GB storage per user, more app integrations, enhanced guest accounts
Business+Starting around $12.50**All Pro features PLUS more granular controls, advanced security and compliance tools
Enterprise GridCustom PricingDesigned for very large organizations. Includes all features, dedicated support, and customizable solutions.

Important Notes:

  • Billing: Slack offers both monthly and annual billing options. Annual plans typically come with a discount.
  • Non-Profits: Slack offers eligible non-profits discounts on their paid plans.
  • Current Promotions: Be sure to visit Slack’s official pricing page ( for the most up-to-date pricing and any ongoing promotions.

Factors to consider when choosing between Slack free and paid

Keep this factors in mind when choosing between free and paid Slack subscription plans:

1. Cost:

Consider the budgetary constraints and the value proposition offered by each plan. While the free version of Slack may seem appealing, evaluate whether the limitations imposed align with your team’s needs. Assess the pricing structure of the paid version and determine if the additional features justify the investment.

2. Features:

Compare the feature sets of both Slack Free and Slack Paid. Identify essential functionalities required for effective team communication and collaboration, such as message history, file storage, video calls, and integrations. Evaluate whether the paid version offers advanced features that significantly enhance productivity and workflow efficiency.

3. Scalability:

Assess the scalability of the chosen plan to accommodate your team’s growth and evolving needs. Determine if the selected plan provides sufficient resources, such as message history storage, file storage capacity, and user permissions, to support expanding team requirements without causing disruptions or limitations.

4. Support and Maintenance:

Examine the level of support and maintenance provided by each plan. Evaluate the availability of customer support channels, response times, and the quality of assistance offered. Consider the importance of timely resolution of technical issues and access to expert guidance in optimizing platform usage.

5. Integration Ecosystem:

Explore the integration ecosystem supported by each plan. Assess the availability of integrations with third-party tools and services commonly used within your organization. Determine if the selected plan offers flexibility in integrating with other business applications to streamline workflows and enhance productivity.


Let’s get some answers out of the way.

  1. What are the differences between Slack Free and Slack Paid?
    • Slack Free offers basic features such as limited message history, 5GB file storage, and 10 integrations. Slack Paid provides additional benefits like unlimited message history, advanced user management, and increased integration options.
  2. Is Slack Free sufficient for small teams?
    • Yes, Slack Free is suitable for small teams with basic communication needs. It provides essential features like channels, direct messaging, and file sharing, making it effective for small-scale collaboration.
  3. What are the advantages of upgrading to Slack Paid?
    • Slack Paid offers several advantages, including unlimited message history, increased file storage, advanced search capabilities, and enhanced security features. It also provides access to priority support and more extensive customization options.
  4. Can Slack Free be upgraded to Slack Paid later?
    • Yes, Slack Free users can upgrade to Slack Paid at any time to access additional features and benefits. The upgrade process is seamless and allows teams to retain their existing data and settings.
  5. Is Slack Paid worth the investment for larger teams?
    • For larger teams or organizations requiring advanced collaboration features, security controls, and extensive integration options, Slack Paid is often worth the investment. It offers scalability, robust administrative controls, and enhanced productivity tools that cater to the needs of growing teams.

Is Slack Free good enough? Takeaway

Slack Paid is worth considering for teams requiring advanced collaboration features, extensive integration options, and enhanced security controls.

However, a drawback is its cost, which may not be justifiable for smaller teams or those with limited budgets.

Slack Free is sufficient for small teams with basic communication needs and limited resources.

It’s ideal when budget constraints are a concern or when teams don’t require the additional features offered by the paid version.