If you are looking for a transcription service provider, you’ve probably heard about TranscribeMe and Rev.
However, you may not be familiar with their contract terms.
These are outlined below. Unless otherwise specified, these companies do not allow class actions.
While they will settle individual claims, they will not consolidate more than one person’s claims or preside over any representative proceeding.
TranscribeMe
In the event of a dispute between a customer and a transcription service, the arbitration process may be the right course of action.
Arbitration is less formal than litigation in a court, and it uses a neutral arbitrator to decide disputes. In addition, the arbitrator has the same power to award damages as a court.
In comparison with other transcription services, Rev charges a lower per-minute rate for standard transcriptions, while TranscribeMe advertises a low one-minute rate. However, rates increase for audio requiring a human touch.
In addition, rates for Rev vary based on turnaround time. For example, it offers a 2 or 3-business-day turnaround for $2.50 per minute, and 1 to 3-day turnaround for $1.25. If you’re looking for a fast turnaround, however, TranscribeMe is the most affordable option.
To apply for an account with TranscribeMe, you must first create an account on the site and provide some basic information.
You don’t need to provide your work history, though. Next, you’ll be asked to watch a video that explains the process. This will help you understand how the transcription process works and how to navigate the website.
TranscribeMe has more features than Rev. TranscribeMe also features a customizable transcript. It also has a feature where you can remove typos and filler words from the final transcript.
Furthermore, it allows you to edit the transcription in real-time. It also eliminates false starts and provides a clean verbatim transcript.
Transcription is a fast job, and it requires accuracy and fast typing. Unfortunately, many people don’t get into it and end up complaining about low pay.
But some people find a rhythm and are very successful using Rev. Ultimately, it all depends on what you expect and how efficient you are.
Rev
Rev is one of the largest transcription services in the world, with over 50,000 freelancers worldwide.
Many of these are based outside the U.S., which makes it difficult to adhere to CJIS and HIPAA requirements. It is also unable to certify legal transcripts, which may be problematic for certain situations.
Rev boasts high accuracy rates and quick turnaround times, but there are several drawbacks to its services. For example, different transcriptionists may use different punctuation and style when transcribing the same audio file.
TranscribeMe’s rates are not the highest in the industry, but they are not far behind Rev. Some of its top earners make almost as much as those at Rev.
Rates range from $15 to 22 per hour or $0.25 to $0.36 per minute. Both are less expensive than other transcription agencies.
Rev vs. TranscribeMe: Class Action
Transcribeme does not allow class actions. Its terms of service prohibit bringing a class action.
Consequently, a person can only bring an individual claim against the company. It may also not consolidate claims of more than one person, and it cannot preside over a representative proceeding.
In the event of a lawsuit, TranscribeMe will attempt to settle the dispute out of court. The arbitration process is less formal than a lawsuit, and a neutral arbitrator is used.
There is also limited discovery in arbitration, which is not available in court. Furthermore, arbitration is subject to limited review by courts, although the arbitrator can award the same damages as a court.
If you’re a gifted typist with experience, then Rev is a good option for you. However, it may not be as rewarding as TranscribeMe, which offers higher pay and frequent payouts via PayPal. While it’s not as flexible as Rev, it does pay well and offers many language options.
TranscribeMe vs Transcription Outsourcing
TranscribeMe is a general transcription agency that also wants to help new transcriptionists make a living online. Its support system helps new transcribers build their skills and work their way up the ladder.
This makes TranscribeMe an ideal option for part-time transcribers as well as experienced transcriptionists.
TranscribeMe claims to be based in San Francisco, California. The company is an innovative transcription service that specializes in AI technology.
Its services are affordable and offer a fast turnaround. It accepts files from court hearings, police calls, and business interviews. It is based in the US and requires applicants to be at least 18 years of age with no criminal record.
TranscribeMe offers a flexible schedule and a low starting wage. Starting transcribers can earn $15 to $22 per audio hour. However, it is important to note that this rate is not the same as actual hours.
It is estimated that it takes three to four hours to complete one hour of audio. Hence, those with a specialized background will be paid more than beginners.
Transcription is not an easy job. You must have good listening and typing skills to complete the job efficiently. You should also use high-quality headphones for the best listening experience.
Otherwise, you may end up with poor audio quality and multiple voices and accents. Nevertheless, you can earn a lot by transcribing, and TranscribeMe is a good choice for beginners.
Both companies offer support and training for transcriptionists. The support team is available to answer any queries you may have.
They also offer a sample portfolio, which will help you demonstrate your proficiency during your interview. However, be prepared for the fact that they do not offer a guarantee of work.
Agreement to Arbitrate disputes
If you have a dispute with TranscribeMe, the first step is to provide written notice. This can be done by mailing a certified letter or a FedEx package or sending electronic mail. The address for sending a Notice is 1111 Broadway Suite 300, Oakland, CA 94607, USA. In the Notice, you must state the nature of your claim, the basis for the dispute, and the specific relief you seek.
If you cannot agree to an arbitration procedure, you may choose to take it to court. The law that governs arbitration can vary, but the basic principles of arbitration apply. The arbitrator will follow the law applicable to the case. You can also choose to settle your dispute outside of court if you don’t agree to arbitrate.
The arbitration agreement can be complicated, so it’s best to get an attorney’s help to write it properly. It should contain all of the relevant points of the deal and should be as comprehensive as possible. It should be signed by each party and should be notarized or witnessed.
The arbitration agreement is a binding document that governs the arbitration process. It survives termination of this Agreement, the Company’s Terms of Service, and the Contractor’s relationship with the Company.
It continues to apply even if the Contractor is transferred or changes its position, and it’s not subject to any subsequent agreements between the two companies.
The parties’ intent to arbitrate should be clear and the parties must identify exactly which disputes will be subject to arbitration.
Otherwise, the provision may not be enforceable and you’ll spend time and money arguing over the wording.
Compensation
Transcription is a fast-paced job that requires accuracy and speed. However, even professionals make transcription errors.
Managing the number of errors is an important part of the job. It also requires listening to checkers’ feedback and actively engaging in order to avoid more mistakes. If you make too many transcription errors, your account will be suspended.
This can be devastating for new transcribers. To prevent this, you should aim to keep the margin of errors as low as possible.
The changes have also affected compensation. While transcribers were earning minimum wage before, the minimum rate has been cut.
Since the job is a freelance job, the pay is not guaranteed. However, the pay is still enough to live comfortably.
The downside is that Revvers are now only paid at a rate of thirty cents per minute. Many say that the cut has hurt their earnings.
Rev has poor reviews, particularly when the management changed. However, it is worth noting that the company’s transcription quality is graded by an experienced freelancer. If the transcription quality is poor, you can face deactivation.
Although the company does not require specific projects, many workers have remarked that they’ve transcribed porn, graphic surgery videos, and 911 calls.
If you want to start your career as a freelance transcriptionist, TranscribeMe is a great option. This free transcription platform allows you to work when you have time, which means you can focus on more lucrative work.
The work culture at TranscribeMe is also very encouraging, with clear expectations and room for advancement.
Rev vs. TranscribeMe: Which is Better?
Compensation is one of the biggest concerns when applying to a transcription agency. For those who want to start a freelance career, Rev pays well. However, you will have to make sure that you are a good fit.
Besides, the application process for Rev involves an online exam and a sample piece of work.
Once you’ve completed your application, Rev will send you an automated email telling you the results.
Once you’ve passed the test, your sample piece of work will be reviewed within seven to 10 days.
