Mailchimp Campaign Stuck on Sending? How to Fix It

After you’ve crafted a brilliant email campaign with love, care, and a sprinkle of creativity, ultimately you want it to send to your subscribers quickly, right?

You hit the “Send” button on Mailchimp, expecting your message to reach the masses like magic.

But, wait! The campaign seems to be stuck on sending, and your heart skips a beat. Don’t worry; here’s what I found out after using Mailchimp for 5 years:

The most common reason why MailChimp campaigns get stuck on sending is due to server delays, incomplete setup or missing information, and non-compliance with MailChimp’s guidelines (e.g., spam regulations). Common issues include improper campaign settings, problematic email content, and congested server traffic.

How to Avoid Delays When Sending Campaigns

To avoid delays, ensure all required fields are filled, follow guidelines, and optimize email delivery settings.

In some cases, MailChimp’s servers might experience high volumes, causing temporary delays.

Regularly monitor campaign status and performance, and consider alternative email service providers as a precaution.

Addressing these factors will increase the chances of successful campaign deliveries.

Table Chart: Mailchimp Alternatives for Sending Email Campaigns

The table below is compares Mailchimp against ConvertKit and GetResponse — with focus on sending email campaigns:

Ease of Sending CampaignsEasyEasyEasy
Key Features
Drag-and-Drop Editor
Pre-built Templates
Audience Segmentation
A/B Testing
Campaign Scheduling
Email DeliverabilityGoodGoodGood
CostFree plan availableFree plan availableFree trial available

Key Insights:

  1. Ease of Sending Campaign: All three platforms offer an easy campaign-sending process, making it accessible for marketers with various levels of experience.
  2. Drag-and-Drop Editor and Pre-built Templates: Mailchimp, ConvertKit, and GetResponse provide user-friendly drag-and-drop editors and pre-built templates, simplifying campaign creation.
  3. Audience Segmentation: All platforms support audience segmentation, allowing marketers to target specific groups with relevant content.
  4. A/B Testing: Marketers can conduct A/B tests with ease on all three platforms to optimize campaign performance.
  5. Automation: Mailchimp, ConvertKit, and GetResponse offer automation features, streamlining repetitive tasks and enhancing user engagement.
  6. Campaign Scheduling: Each platform allows users to schedule campaigns for optimal delivery times.
  7. Email Deliverability: The three platforms boast good email deliverability rates, ensuring messages reach recipients’ inboxes.
  8. Cost: Mailchimp, ConvertKit, and GetResponse have varying pricing plans, including free options or free trials, giving marketers flexibility based on their budget.

Note: Mailchimp, ConvertKit, and GetResponse all provide user-friendly interfaces and essential features for sending campaigns. Marketers can choose the platform that best aligns with their needs, preferences, and budget while ensuring successful campaign deliveries to their target audiences.

Sending Mailchimp Campaigns: How it Works

Mailchimp, your trusty email marketing tool, boasts an array of features to power your campaigns.

When you hit “Send,” your campaign embarks on a thrilling journey through Mailchimp’s servers to reach your recipients’ inboxes.

But sometimes, hiccups occur along the way, leaving your campaign in limbo.

Why is your Mailchimp Campaign Stuck on Sending?

  1. Incomplete Setup or Missing Information: Consider every nook and cranny of your campaign’s setup. Are all the required fields filled in? Missing information can stall your campaign like a red light on a busy street.

Example: Double-check your sender information, subject lines, and contact list segmentation.

  1. Compliance Issues with Mailchimp’s Guidelines: Mailchimp wants your campaigns to sparkle while adhering to their guidelines. Failing to do so can cause delays or even detours for your messages.

Example: Avoid using deceptive subject lines or overly promotional content that might trigger spam filters.

  1. Technical Problems or Server Limitations: Imagine your campaign as a traveler on a jam-packed highway. If Mailchimp’s servers are experiencing heavy traffic, it might take a while to reach your destination.

Example: Optimize your campaign’s delivery settings to navigate through potential roadblocks.

Resolving Common Issues: Checking Campaign Settings and Content

  1. Reviewing Email Content and Templates: Make sure your email content is captivating and free from any glaring errors that could cause recipients to lose interest.

Example: Include engaging visuals and a clear call-to-action (CTA) to entice readers.

  1. Verifying Sender Information and Reply-to Addresses: Ensure that your sender information is accurate and trustworthy, so recipients know it’s you and not some shady character.

Example: Use a recognizable sender name and a legitimate reply-to email address.

Ensuring Compliance with Mailchimp’s Policies

  1. Understanding Anti-spam Regulations: The world of spam is like quicksand for campaigns; avoid it by respecting anti-spam regulations.

Example: Avoid using words like “free” or “guaranteed” excessively in your subject lines.

  1. Checking for Potentially Problematic Keywords or Phrases: Certain words might raise alarms for spam filters. Choose your words wisely.

Example: Instead of saying “Act Now for a Free Gift,” try “Exclusive Offer Inside.”

Overcoming Technical Limitations

  1. Investigating Server Capacity and Performance: Is your campaign carrying heavy baggage? Optimize its weight to ensure smooth sailing.

Example: Compress large images to reduce the email’s size and enhance deliverability.

  1. Optimizing Email Delivery Settings: Timing is everything! Choose the best time to hit the “Send” button and avoid congested email hours.

Example: Schedule your campaigns for weekdays during business hours to increase open rates.

Mailchimp Support and Resources

  • Contacting Mailchimp Support for Assistance: When you’re stuck on the road, call for help! Mailchimp’s support team is ready to assist you.
  • Utilizing Mailchimp’s Knowledge Base and Help Center: Explore Mailchimp’s treasure trove of resources to find answers to your questions.
  • Engaging with the Mailchimp Community for Insights and Advice: Connect with fellow marketers who’ve navigated similar email campaign journeys.

Preventative Measures to Avoid Future Issues

  • Best Practices for Creating Successful Campaigns: Learn from the best! Test, iterate, and refine your campaigns for maximum impact.
  • Example: A/B test subject lines and content to find what resonates with your audience.
  • Regularly Checking Campaign Status and Performance: Stay on top of your campaigns’ performance metrics to keep them running smoothly.

Example: Monitor open rates, click-through rates, and bounce rates to gauge your campaign’s success.

Alternative Solutions for Sending Email Campaigns

  • Considering Alternative Email Service Providers: If you’re ready to explore new horizons, there are other email marketing tools out there.
  • Example: Check out tools like ConvertKit or AWeber for different features and functionalities.
  • Self-hosted Email Marketing Solutions: For the adventurers among you, hosting your own email marketing solution might be worth considering.

Example: Explore options like Sendy or Mautic for self-hosted email campaigns.

Advanced Troubleshooting Techniques

  • Analyzing Mailchimp’s Logs and Error Reports: Become a detective and investigate any errors reported by Mailchimp.
  • Consulting with IT or Developers for Technical Issues: When the going gets tough, enlist the help of IT experts or developers.

Recovering Stuck Campaigns

  • Resending Campaigns After Resolving Issues: Once you’ve cleared the roadblocks, don’t be afraid to resend your campaign.
  • Dealing with Delayed or Stalled Campaigns: Sometimes, the journey takes longer than expected. Be patient and persevere.

Tips for Sending Email Campaigns in Mailchimp Efficiently

  • Scheduling Campaigns for Optimal Delivery Times: Timing can make or break your campaign’s success.
  • Example: Send your campaign when your target audience is most likely to check their emails.
  • Avoiding Sending Too Many Campaigns in a Short Period: Quality over Quantity? Dear Marketers. Bombarding your audience can lead to fatigue.

Example: Space out your campaigns to maintain engagement.

Pros and Cons of Sending Campaigns with MailChimp:

User-friendly interface and ease of useLimited customization for advanced users
Extensive template libraryCost increases with the size of your list
Advanced segmentation capabilitiesStrict compliance guidelines to follow
In-depth analytics and reportingDeliverability issues for some recipients
Integrations with various third-party toolsA learning curve for new users

Resolving Mailchimp campaign issues: Summary

Navigating the world of email campaigns can be both exhilarating and challenging.

With Mailchimp as your trusty companion, you can overcome hurdles and create captivating campaigns that reach your audience’s hearts.

Remember, it’s not always about the destination, but the journey that leads you to success.

So buckle up, learn from each experience, and embrace the joy of connecting and building relationships with your audience through Mailchimp!