Loom Microphone Not Working? (Diagnose & Fix It)?

Have you ever been in the middle of an important video recording or virtual meeting when your Loom microphone suddenly decides to go mute?

It’s frustrating, isn’t it? Here’s what I found out after almost 2 years of using Loom for virtual meetings:

The Loom microphone may not work due to hardware issues (loose connections, damage), software conflicts, outdated drivers, or incorrect system settings.

This in-depth guide will help you to diagnose and fix the pesky Loom microphone issue.

From hardware checks to adjusting system settings, we’ve got you covered with simple, step-by-step solutions that will have your microphone up and running again in no time.

What Causes Loom Microphone To Stop Working?

The frustration sets in as you excitedly hit the record button on your Loom to capture an important moment or deliver a message, only to find that the microphone is silent.

But why does this happen? Let’s delve into the possible culprits that cause the Loom microphone to stop working:

1). Hardware Problems:

Physical issues such as loose connections or damaged cables can disrupt the communication between the microphone and your device.

Imagine it as a telephone line with a faulty connection — the message can’t get through.

2). Software Conflicts:

Loom’s smooth operation relies on harmonious interaction with your device’s software. However, conflicts with other applications or outdated drivers can create a discordant melody, leading to microphone failure.

3). Incorrect Settings:

Just like a well-tuned instrument, your microphone needs proper settings to perform optimally. If it’s not set as the default input device or if the settings are incorrect, it won’t produce the desired sounds.

4). Compatibility Issues:

Think of your microphone as a performer on a stage — the compatibility between the microphone and your operating system or software is crucial. Incompatibility can result in a disappointing show.

5). Environmental Factors:

Your recording environment plays a significant role.

Background noise, like a relentless drumbeat, can drown out your voice. Similarly, improper microphone placement may lead to distorted sounds.

Pros and Cons of Loom

Pros of LoomCons of Loom
1. Easy Screen Recording1. Limited Editing Options
2. Intuitive Interface2. Internet Connection Dependent
3. Versatile Platform3. No Offline Recording
4. Real-time Monitoring
5. Time-saving Sharing
6. Instant Video Sharing
7. Cross-device Support

Troubleshooting Loom Microphone Issues: Step-by-Step Guide:

Step #1: Hardware Checks

Let’s start by ensuring all physical connections are secure. Double-check the USB, audio jack, or wireless connection between your Loom microphone and device.

Sometimes, a simple unplugging and re-plugging can work wonders. If the issue persists, try testing the microphone on another compatible device to eliminate device-specific problems.

Real-world Case Study: John, an online content creator, faced microphone issues during his live stream. He found that the cable connection to his Loom microphone had become loose. After reattaching it securely, his microphone worked flawlessly.

Step #2: Software Checks

Ensure your Loom microphone is selected as the default input device in your operating system settings.

Next, check for any pending system updates or driver installations that might resolve compatibility issues. It’s crucial to verify the microphone’s compatibility with your current operating system and software.

3). Updating Drivers and Software:

Outdated drivers or software can be a major roadblock to your microphone’s functionality. Regularly updating them will ensure seamless performance.

To make this process easier, Loom provides links to official manufacturer websites where you can safely download the latest updates.

4). Adjusting System Settings:

The quality of your recordings depends on proper audio settings. Adjust input levels, microphone sensitivity, and noise reduction to optimize performance.

Imagine your microphone is like a painter’s brush — the right adjustments will bring out the finest details in your recordings.

Testing External Factors:

i). Background Noise: Recording in a noisy environment can hinder your microphone’s capabilities. Minimize background noise by using noise-cancellation tools or recording in a quieter space.

Think of your microphone as a sensitive listener — it needs a quiet room to hear your voice clearly.

ii). Microphone Placement: Where you place your microphone matters. Experiment with different positions until you find the sweet spot that captures your voice perfectly.

Your microphone is like a faithful companion — it needs to be close enough to hear you clearly but not too close to cause distortion.

iii). Resolving Software Conflicts: Sometimes, other applications or services may interfere with your microphone’s functioning.

Diagnose and resolve conflicts to bring back harmony in your recording experience. Just like a conductor directing an orchestra, you must ensure all elements work in harmony.

iv). Checking for Hardware Issues: If all else fails, there might be a physical problem with your Loom microphone. Inspect it for any visible damage or loose connections.

If you’re unsure, don’t hesitate to seek professional assistance or utilize warranty support.

How to Test the Microphone on Loom

  • Open the Loom extension or desktop app.
  • Click on the “Record a Video” button.
  • Before starting the actual recording, click on the gear icon to access the settings.
  • In the settings menu, ensure that the correct microphone is selected as the input device.
  • Speak into the microphone to test the audio levels and clarity.
  • Observe the audio waveforms to confirm that the microphone is picking up sound.
  • Adjust microphone settings if needed to optimize audio quality.
  • If the microphone test is successful, you are ready to begin your recording or virtual meeting with confidence.

Community and Manufacturer Support:

Your journey to troubleshoot the Loom microphone doesn’t have to be a lonely one. Reach out to the Loom community forums or official support channels for additional tips and solutions.

The manufacturer is like a wise mentor—always there to guide you.

Preventive Measures and Best Practices:

Once you’ve successfully fixed your Loom microphone, follow these best practices to maintain its health and extend its lifespan.

Regularly clean the microphone to keep it in top-notch condition. Treat it like a prized possession—it will reward you with crisp, clear recordings.

How to Use Loom for Virtual Meetings

  • Install the Loom extension or desktop app.
  • Sign in to your Loom account.
  • Select the “Record a Video” option.
  • Choose camera and microphone settings.
  • Click “Start Recording” to begin the meeting.
  • Conduct the virtual meeting while Loom captures your screen and face.
  • Click “Finish” when the meeting ends.
  • Share the video link via email or message to communicate with participants effortlessly.
  • Loom simplifies virtual meetings, making them efficient and engaging for remote teams, clients, and colleagues.

Table Chart: Key Features of Loom Microphone

High-Quality AudioCrystal-clear sound for professional recordings.
Easy ConnectivityUSB, audio jack, or wireless options for seamless use.
CompatibilityWorks with major operating systems and software.
Noise ReductionMinimizes background noise for pristine recordings.
Durable BuildSturdy construction for long-lasting performance.
Versatile ApplicationIdeal for content creators, virtual meetings, and more.
Plug-and-Play SetupEasy installation for instant use.
Real-Time MonitoringListen to your recordings as you create them.
Compact and PortableLightweight design for on-the-go recording needs.
Community SupportAccess to a helpful community and official assistance.

How to Troubleshoot Microphone Issues in Loom Chrome Extension

  • Check the Loom Chrome extension icon in the browser toolbar for permission access to the microphone.
  • Verify that your microphone is correctly connected to your computer and functioning.
  • Refresh the Loom page and restart the Chrome browser to rule out temporary glitches.
  • Ensure that your browser and the Loom extension are up-to-date with the latest versions.
  • Test your microphone in other applications or websites to identify if the issue is specific to Loom.
  • Review your computer’s sound settings and make sure the correct microphone is selected as the default input device.
  • Clear your browser cache and cookies to eliminate any conflicting data that might be causing the issue.
  • Disable any other browser extensions that might be interfering with Loom’s microphone access.
  • If the problem persists, reach out to Loom’s support team for further assistance and troubleshooting.


The journey of troubleshooting and fixing your Loom microphone issues may seem daunting at first, but with the knowledge and guidance provided here, you’ve been equipped to tackle any challenge that comes your way.

Remember, just like a musical symphony, the harmony between hardware, software, and settings is the key to a successful recording experience.

Treat your microphone as a loyal companion, and invest time in understanding its nuances to unleash its full potential.