HubSpot vs. SharpSpring: Which is Better for You?

In the dynamic landscape of marketing automation, HubSpot and SharpSpring are well known and used.

Pioneering inbound marketing, HubSpot empowers businesses to attract, engage, and delight customers. With a user-friendly interface and advanced tools, it’s a catalyst for customer-centric strategies.

HubSpot’s impact is evident—companies utilizing inbound marketing experience a 55% increase in lead generation, underlining its efficacy in the digital era.

For businesses navigating a budget-conscious route without compromising power, SharpSpring shines.

Delivering affordable yet scalable marketing automation, it’s a boon for small to mid-sized enterprises. SharpSpring’s focus on accessibility doesn’t diminish its impact—businesses witness a 14.5% increase in sales productivity using marketing automation.

The main difference is that HubSpot is renowned for comprehensive inbound marketing and sales tools, ideal for businesses of various sizes. In contrast, SharpSpring focuses on affordability and scalability in marketing automation, catering specifically to small to mid-sized enterprises seeking robust yet budget-conscious solutions.

HubSpot vs. SharpSpring: Key Features Compared

Let summarize the key features of both tools using a table.

Industry Focus✅ Inbound marketing and sales✅ Affordable and scalable marketing automation
CRM Integration✅ Comprehensive CRM for sales and marketing✅ Integrated CRM with marketing automation
Marketing Automation✅ Advanced marketing automation tools✅ Affordable marketing automation with scalability
Sales Tools✅ Sales automation, lead tracking, and analytics✅ CRM-integrated sales tools for lead management
Service Management❌ Limited service management features❌ Not designed for extensive service management
Workflow Automation❌ Limited workflow automation features✅ Robust workflow automation for marketing
Pricing✅ Varied plans, suitable for different budgets✅ Affordable pricing with scalable options

What is HubSpot and How Does It Work?

HubSpot is a comprehensive platform known for its focus on inbound marketing and sales. It provides tools for CRM, marketing automation, and sales enablement. HubSpot’s user-friendly interface allows businesses to attract, engage, and delight customers throughout their journey.

HubSpot Pros:

  1. Comprehensive CRM: HubSpot integrates a powerful CRM, enhancing customer relationship management.
  2. Advanced Marketing Automation: Excels in advanced marketing automation for personalized campaigns.
  3. Sales Tools: Offers robust sales tools for effective lead tracking and analytics.
  4. User-Friendly Interface: Renowned for an intuitive and user-friendly interface.
  5. Varied Plans: Provides diverse plans suitable for different business sizes and budgets.
  6. Inbound Marketing Focus: Strength lies in comprehensive inbound marketing strategies.


  1. Limited Service Management Features: Not designed for extensive service management.
  2. Limited Workflow Automation: Workflow automation capabilities are not as extensive as some competitors.
  3. Pricing: Can be perceived as relatively higher in cost for certain businesses.

What is SharpSpring and How Does It Work?

SharpSpring emphasizes affordable and scalable marketing automation. It offers an integrated platform with CRM, marketing automation, and sales tools. SharpSpring aims to provide powerful marketing automation solutions without breaking the bank.

SharpSpring Pros:

  1. Affordable Marketing Automation: Emphasizes affordability without compromising on features.
  2. CRM-Integrated Sales Tools: Offers CRM-integrated sales tools for effective lead management.
  3. Robust Workflow Automation: Stands out with extensive workflow automation capabilities.
  4. Customization: Highly customizable, allowing businesses to tailor the platform to specific needs.
  5. Scalability: Provides scalable options, suitable for small to mid-sized enterprises.
  6. Email Marketing Features: Offers advanced features for email marketing campaigns.


  1. Not Designed for Extensive Service Management: Like HubSpot, SharpSpring is not focused on extensive service management.
  2. Learning Curve: May have a steeper learning curve for users new to advanced marketing automation platforms.
  3. Limited Service Management Features: Similar to HubSpot, it lacks features for extensive service management.

HubSpot vs. SharpSpring: Side-by-Side Comparison

In this detailed comparison, let’s delve deeper into the key features highlighted in the table.

1). Comprehensive CRM:

HubSpot’s CRM is a cornerstone of its platform, seamlessly integrating with marketing and sales tools. This integration ensures a unified view of customer interactions, enhancing collaboration between teams. HubSpot’s CRM excels in organizing and tracking leads, providing valuable insights into customer behaviors and preferences. Its user-friendly interface simplifies CRM utilization, making it accessible for users of all skill levels.

SharpSpring also offers an integrated CRM, providing businesses with a centralized hub for managing customer relationships. The CRM is designed to work seamlessly with marketing automation features, enabling businesses to track leads, manage contacts, and streamline communication. SharpSpring’s CRM focuses on customization, allowing businesses to tailor their CRM processes to specific needs.

2). Advanced Marketing Automation:

HubSpot stands out with advanced marketing automation tools, empowering businesses to create targeted and personalized campaigns. From lead nurturing to automated email workflows, HubSpot’s marketing automation enhances efficiency and engagement. The platform’s analytics provide insights into campaign performance, allowing for continuous optimization and personalized interactions.

SharpSpring emphasizes affordable and scalable marketing automation. It provides robust features for automating marketing processes, including lead scoring, behavior tracking, and campaign automation. SharpSpring’s marketing automation capabilities are designed to meet the needs of small to mid-sized businesses seeking powerful automation without a hefty price tag.

3). Sales Tools:

HubSpot offers a suite of powerful sales tools, including automation features, lead tracking, and analytics. These tools empower sales teams to manage leads effectively throughout the sales process. From lead generation to deal tracking, HubSpot ensures a streamlined and data-driven sales approach.

SharpSpring’s sales tools are CRM-integrated, offering functionalities for lead management and ensuring a seamless transition from marketing to sales. The platform provides features for lead scoring, pipeline management, and sales automation, catering to businesses looking for comprehensive sales tools within their marketing automation platform.

4). User-Friendly Interface:

HubSpot is renowned for its user-friendly design, making it accessible for users of all skill levels. The platform prioritizes accessibility and ease of use, ensuring that users can navigate the system efficiently. The intuitive dashboard and clear navigation contribute to a positive user experience.

SharpSpring, while comprehensive, may have a steeper learning curve, particularly for users new to advanced marketing automation platforms. It requires a level of familiarity to maximize its potential and navigate its extensive features effectively.

5). Service Management Features:

HubSpot, while excelling in marketing and sales functionalities, has limited service management features. Its core strength lies in inbound marketing and customer relationship management.

Similar to HubSpot, SharpSpring is not designed for extensive service management. Its primary focus is on marketing automation and CRM functionalities.

6). Workflow Automation:

HubSpot offers workflow automation features, primarily focusing on marketing and sales processes. While it provides automation for lead nurturing, email campaigns, and sales workflows, its capabilities may not be as extensive as some competitors.

SharpSpring stands out with robust workflow automation capabilities. The platform allows organizations to automate processes across various departments, optimizing workflows beyond marketing and enhancing overall operational efficiency.

7). Pricing:

HubSpot provides varied plans suitable for different budgets. The pricing model caters to businesses of different sizes, making it accessible to startups, small businesses, and larger enterprises.

SharpSpring is known for its affordable pricing with scalable options. The platform’s pricing structure is designed to be accessible to small to mid-sized enterprises seeking cost-effective marketing automation solutions.

HubSpot Use Cases:

  1. Inbound Marketing Success for a SaaS Startup: Imagine a SaaS startup aiming to establish a strong online presence and attract a relevant audience. Leveraging HubSpot’s inbound marketing tools, the company develops a content strategy focusing on informative blog posts, engaging social media campaigns, and targeted email newsletters. HubSpot’s CRM assists in organizing and tracking leads, while marketing automation nurtures prospects through the sales funnel. The startup witnesses increased website traffic, lead conversions, and customer engagement, showcasing how HubSpot’s tools drive success in inbound marketing for tech startups.
  2. Streamlining Sales for an E-commerce Business: Consider an e-commerce business with a vast product catalog seeking efficient sales management. HubSpot’s sales tools come into play, allowing the business to automate lead tracking, manage deals effectively, and gain valuable insights through analytics. The CRM integration ensures a centralized view of customer interactions, empowering the sales team to provide personalized experiences. With HubSpot, the e-commerce business streamlines its sales processes, improves lead conversion rates, and enhances customer satisfaction, demonstrating the platform’s versatility in diverse business models.

SharpSpring Use Cases:

  1. Optimizing Marketing for a Local Service Provider: Picture a local service provider, such as a landscaping company, aiming to optimize its marketing efforts. SharpSpring becomes the solution, offering affordable marketing automation tailored to the business’s budget. The provider uses SharpSpring to automate email campaigns, segment customer lists based on services, and track customer interactions. The CRM-integrated sales tools allow the team to manage leads effectively, resulting in increased inquiries and service bookings. SharpSpring’s scalability ensures that as the business grows, it can continue to utilize advanced marketing automation features.
  2. Enhancing Sales for a B2B Consultancy Firm: Envision a B2B consultancy firm seeking to enhance its sales processes. SharpSpring’s CRM-integrated sales tools prove invaluable, enabling the firm to manage complex B2B sales cycles effectively. The platform’s lead scoring and behavior tracking features provide insights into prospect engagement, allowing the sales team to prioritize high-value leads. The robust workflow automation capabilities streamline follow-up processes, ensuring timely and personalized communication. SharpSpring becomes a catalyst for improved sales efficiency and increased conversion rates in the competitive B2B consulting space.

HubSpot vs. SharpSpring: What to Consider When Choosing?

It’s important to keep these factors in mind when choosing between HubSpot and SharpSpring:

  1. Business Focus:
    • Consideration: HubSpot caters to businesses emphasizing comprehensive inbound marketing and sales. It excels in lead generation, content marketing, and CRM integration. SharpSpring, in contrast, focuses on affordable and scalable marketing automation, making it suitable for businesses prioritizing cost-effective automation solutions over extensive inbound marketing strategies.
  2. Scale of Operations:
    • Consideration: HubSpot is versatile, accommodating businesses of various sizes. It is suitable for startups to large enterprises. SharpSpring, with its emphasis on affordability, is particularly well-suited for small to mid-sized enterprises seeking powerful marketing automation without a hefty price tag.
  3. Budget Constraints:
    • Consideration: HubSpot offers varied plans, but its pricing may be relatively higher for certain businesses. SharpSpring’s affordability and scalable options make it an attractive choice for businesses with budget constraints, providing advanced marketing automation features without significant financial burden.
  4. Functional Requirements:
    • Consideration: HubSpot excels in marketing, sales, and CRM functionalities, making it ideal for businesses with a customer-centric focus. SharpSpring, with its customizable and scalable marketing automation, suits businesses prioritizing automation features over extensive inbound marketing and CRM tools.
  5. User Interface and Ease of Use:
    • Consideration: HubSpot is renowned for its user-friendly design, ensuring accessibility for users of all skill levels. The intuitive interface contributes to a positive user experience. SharpSpring, while comprehensive, may have a steeper learning curve, particularly for users new to advanced marketing automation platforms. Familiarity with its features is essential for maximizing its potential and navigating its extensive functionalities effectively.


Let’s answer some of the most common questions.

1. Can HubSpot be used by small businesses with limited budgets?

Absolutely, HubSpot offers varied plans to accommodate businesses of all sizes. Small businesses can leverage HubSpot’s essential features and scale up as their needs and budget allow.

2. Does SharpSpring provide advanced marketing automation features despite its affordability?

Yes, SharpSpring is designed to offer affordable yet powerful marketing automation. It provides scalability, making it suitable for businesses seeking advanced automation without a hefty price tag.

3. Is HubSpot limited to inbound marketing, or does it cover other aspects of marketing as well?

HubSpot is a comprehensive platform covering both inbound marketing and sales. It provides tools for content creation, lead tracking, and sales automation, offering an integrated approach to customer relationship management.

4. Can SharpSpring be customized for specific business workflows?

Yes, SharpSpring is highly customizable. Businesses can tailor the platform to automate marketing processes, align with specific workflows, and meet unique business requirements.

Is HubSpot Better than SharpSpring?

HubSpot’s popularity in inbound marketing stems from its holistic approach, seamlessly integrating content creation, lead generation, and CRM.

It attracts millions with its user-friendly interface, advanced marketing automation, and proven success in customer-centric strategies.

SharpSpring capitalizes on providing affordable and scalable marketing automation, filling a gap for businesses seeking powerful automation without HubSpot’s extensive inbound marketing focus.

With robust features and customization, SharpSpring offers a cost-effective alternative, catering particularly to small to mid-sized enterprises looking to streamline marketing processes within budget constraints.