How To Unsubscribe Someone in Klaviyo (Easy Steps)

This is a practical Klaviyo tutorial, especially for those who want to remove subscribers from their list.

In the bustling world of eCommerce, email marketing remains a powerful tool to engage customers and drive conversions.

However, as an email marketer or an eCommerce entrepreneur, you know that not every subscriber will stay with you forever.

Unsubscribes are inevitable, and managing them wisely is crucial to maintaining a healthy and engaged email list.

In this practical guide, we’ll explore Klaviyo, a leading email marketing platform that offers intuitive features for unsubscribing contacts while adhering to email marketing regulations.

We’ll delve into the importance of managing unsubscribes, Klaviyo’s capabilities, and customization options, and even share some success stories to inspire your email marketing endeavors.

Practical Steps to Unsubscribe Someone in Klaviyo:

  1. Accessing klaviyo’s Dashboard:
    • Log in to your Klaviyo account to access the main dashboard.
  2. Identifying the Unsubscribed Contact:
    • Navigate to the “Lists & Segments” section within Klaviyo.
    • Locate and select the specific contact you wish to unsubscribe.
  3. Initiating the Unsubscribe Process:
    • Choose the option to unsubscribe the contact from your list.
  4. Single Unsubscription:
    • If you want to unsubscribe an individual contact manually, click on the “Unsubscribe” button beside their name.
  5. Bulk Unsubscription:
    • For multiple contacts, you can select them in bulk and choose the “Unsubscribe” option.
  6. Automating Unsubscribe Process:
    • If you wish to automate the unsubscribe process, create a segment or list with specific criteria for unsubscription and set up an automation workflow.
  7. Confirming the Unsubscription:
    • After unsubscribing a contact, verify that they have been successfully unsubscribed from your email list.
  8. Monitoring Unsubscribe Reports:
    • Access Klaviyo’s unsubscribe reports tracking trends and patterns in unsubscribes.
  9. Customizing Unsubscribe Preferences:
    • Personalize the unsubscribe page to communicate your brand’s voice and offer exclusive deals to entice contacts to stay connected.
  10. Complying with Unsubscribe Regulations:
  • Ensure your unsubscribe process adheres to email marketing regulations such as the CAN-SPAM Act and GDPR.

Klaviyo Pricing: How Much Does Klaviyo Cost?

Here’s a table chart breaking down klaviyo’s pricing and the ideal users for each plan:

PlanPrice (Starting from)Ideal for
Free$0Small Businesses and Startups
Basic$20/monthGrowing eCommerce Businesses
GrowthCustom PricingScaling Businesses with Expanding Email Marketing Needs
EnterpriseCustom PricingEstablished Enterprises with Advanced Marketing Demands
  1. Free Plan:
    • Price (Starting from): $0
    • Ideal for: Small Businesses and Startups
    • Description: The Free Plan is designed for businesses with a limited budget or those just starting with email marketing. It offers essential features to get your email campaigns up and running. The plan is suitable for small-scale businesses looking to build their customer base and grow their online presence without incurring extra costs.
  2. Basic Plan:
    • Price (Starting from): $20/month
    • Ideal for: Growing eCommerce Businesses
    • Description: The Basic Plan caters to growing eCommerce businesses that need more features and greater flexibility to engage with their customers effectively. With increased subscriber limits and access to automation, this plan is perfect for businesses seeking to expand their reach and enhance their customer communication.
  3. Growth Plan:
    • Price: Custom Pricing
    • Ideal for: Scaling Businesses with Expanding Email Marketing Needs
    • Description: The Growth Plan is tailored for businesses experiencing rapid growth and requires more sophisticated email marketing capabilities. It offers advanced features like advanced segmentation, priority support, and personalized customer experiences. This plan is suited for enterprises seeking to optimize their email marketing strategies and take customer engagement to the next level.
  4. Enterprise Plan:
    • Price: Custom Pricing
    • Ideal for: Established Enterprises with Advanced Marketing Demands
    • Description: The Enterprise Plan caters to established enterprises with complex marketing demands. This plan provides access to premium features, such as dedicated customer success management, API access, and multivariate testing. It is ideal for large organizations looking to implement highly targeted and data-driven email marketing campaigns.

Please note that Klaviyo’s pricing may vary based on the number of subscribers and specific requirements of each business.

Understanding Unsubscribe Regulations and Klaviyo’s Importance:

Unsubscribes are more than just a click away; they represent a unique opportunity for growth.

As you respect your subscribers’ preferences, you build trust and credibility. Moreover, staying compliant with email marketing regulations like CAN-SPAM Act and GDPR safeguards your brand from legal consequences.

Klaviyo’s Unsubscribe Mechanism and Customization:

When it comes to handling unsubscribes, Klaviyo provides a seamless process. Each email sent via Klaviyo includes an embedded unsubscribe link, making it easy for subscribers to opt-out.

What’s more, Klaviyo enables you to customize the unsubscribe page, allowing you to communicate your brand’s voice even when they choose to leave.

Case Study: Monica’s Boutique Monica, an enterprising fashion entrepreneur, used Klaviyo to customize her unsubscribe page. She expressed gratitude to her subscribers, offering them exclusive discounts before parting ways.

The result: Many subscribers reconsidered and chose to stay connected with her boutique, leading to increased sales.

Crafting Unsubscribe Language and Content:

Transparent and compassionate communication plays a vital role in the unsubscribe process.

Klaviyo allows you to write clear and compliant messages, informing subscribers that their preference has been respected while inviting them to rejoin your email list anytime.

Remember, empathy goes a long way in maintaining a positive relationship with your audience.

Unsubscribe Email Templates for Klaviyo

Unsubscribe Email Template 1: Simple and Grateful

Subject: We’ll Miss You, [Subscriber Name]

Dear [Subscriber Name],

We hope this email finds you well. We noticed that you recently opted to unsubscribe from our email list, and we wanted to respect your decision while expressing our gratitude for being a part of our community.

We appreciate the time you spent engaging with our emails and being a valued member of our family. While we’ll be sad to see you go, we completely understand that interests and preferences can change over time.

If you ever change your mind and wish to rejoin our email list, the virtual door is always open. Remember, you can still stay connected with us on our website and social media channels to stay updated on our latest products, promotions, and exciting updates.

Thank you once again for being a part of our journey. We wish you all the best in your endeavors and hope to have the opportunity to welcome you back someday.

Take care and stay safe!

Best regards, [Your Name] [Your Company Name] [Website URL] [Social Media URLs]

Unsubscribe Email Template 2: Exclusive Offer

Subject: Special Farewell Gift, [Subscriber Name]

Dear [Subscriber Name],

We hope this email finds you well. We noticed that you’ve decided to unsubscribe from our email list, and we respect your choice.

Before you go, we wanted to offer you a special farewell gift as a token of our appreciation for your support. As a valued member of our community, we’d like to extend a one-time discount of 20% on your next purchase.

Simply use the code FAREWELL20 during checkout to avail yourself of this exclusive offer. Don’t miss this chance to snag your favorite products at a discounted rate!

If you decide to change your mind, remember that our email list is always open for you to rejoin. Meanwhile, you can still connect with us on our website and social media platforms to stay updated on our latest products, promotions, and exciting news.

Thank you for being a part of our journey and for the trust you’ve placed in us. We wish you all the best and hope to have the opportunity to serve you again in the future.

Wishing you happiness and success, [Your Name] [Your Company Name] [Website URL] [Social Media URLs]

Note: The templates above are intended as a starting point and can be customized to suit your brand’s voice and tone. Always ensure that your unsubscribe emails comply with relevant email marketing regulations and reflect your brand’s values while showing empathy toward your audience’s preferences.

Unsubscribe Confirmation and Global Unsubscribes:

With Klaviyo’s automated unsubscribe confirmation email, you ensure your subscribers that their choice was successful. This reinforces trust and leaves the door open for a future reunion.

Additionally, Klaviyo empowers you to handle global unsubscribes, ensuring that contacts opting out from your master list won’t be re-added accidentally.

Case Study: Jake’s Gadgets Jake, a tech enthusiast and email marketer, faced a challenging situation when he unknowingly added a globally unsubscribed contact back to his list.

Fortunately, Klaviyo’s global unsubscribe management feature helped him quickly rectify the error, preventing any negative impact on his brand’s reputation.

Monitoring Unsubscribe Reports and Integration:

To continuously improve your email campaigns, Klaviyo offers insightful unsubscribe reports.

These reports provide valuable data on trends and patterns, helping you identify potential problem areas and optimize your email content to reduce unsubscribes.

For advanced users, Klaviyo allows integration with third-party unsubscribe management tools. This streamlines your unsubscribe processes, enhancing efficiency and accuracy.

Table Chart: Key Features of Klaviyo

Embedded Unsubscribe LinkEach email includes an easy-to-find unsubscribe link for seamless opt-outs.
Customizable Unsubscribe PagePersonalize the unsubscribe page with your brand’s voice and exclusive offers.
Unsubscribe ConfirmationAutomatically send confirmation emails to reassure unsubscribed contacts.
Global Unsubscribe ManagementPrevent globally unsubscribed contacts from being re-added to your list accidentally.
Unsubscribe ReportsAccess data on trends and patterns in unsubscribes to optimize your email marketing strategy.
Third-party IntegrationsIntegrate Klaviyo with other unsubscribe management tools for enhanced efficiency.

Unsubscribes in Klaviyo: Takeaway

In the ever-evolving world of email marketing, Klaviyo stands out as a reliable platform for managing both active and inactive subscribers.

Make sure you prioritize the preferences of your audience and stay compliant with email marketing regulations.

This would help you to build a loyal customer base that appreciates your transparency.

With Klaviyo’s powerful features, you can customize your unsubscribe process, optimize your email campaigns, and ultimately boost your eCommerce success.

As you continue on your email marketing journey, remember that every unsubscribe presents an opportunity to strengthen your relationship with your audience.

Embrace the power of Klaviyo and create email marketing experiences that resonate with your subscribers, leaving them with a smile on their faces and a desire to rejoin your thriving community.